Melbourne 03 8615 0600
Sydney 02 9011 6633
Adelaide 08 8463 0640
Darwin 08 8948 1222

Documenting the Loss

When a loss occurs, it is important to keep accurate records before, during and after a loss. Timely and proper assessment of any claim depends upon the availability of complete documentation. This may include:

  • Invoices / purchase orders / repair quotations
  • Time and material contracts with expenditures
  • Inventory quantities with pricings (purchase and sales costs)
  • Complete copies of contracts/ leases and other relevant documentation
  • Photographs of the damage
  • Details of any contractors involved
  • Police and emergency services details
  • Letters or communications from any third party involved

If your claim also has a business interruption element the following documentation should be recorded and supplied to insurers:

  • Past experience of business
  • Actual experience of business during the period of indemnity
  • Sales/production records and forecasts during the period of indemnity
  • Additional expenses incurred to reduce the period of indemnity or reduce the loss of production/sales
  • Profit and loss statements and balance sheets
  • Inventory records, quantities and values
  • Scheduled maintenance during the period of indemnity
  • Production records if applicable
Insurance Advisernet Australia

Pace Insurance Pty Ltd is a Corporate Authorised Representative of Insurance Advisernet Australia Pty Ltd
AFSL No. 240549 | Corporate Authorised Representative No. 406993
Visit the Insurance Advisernet website.